is ingilizcesi kurslari

With over 25.000 hours of business English training experience, Business English® provides you with the skills to write emails, produce reports, make presentations, negotiate with clients, participate in meetings and conferences and deal with clients on the telephone and in face-to-face situations.

In today’s world, the majority of business is carried out in the international language of English. To advance in your career, it is necessary for you to have a high level of listening, speaking and writing skills to correspond by email, participate in important discussions and keep up with topics as they progress in meetings.

Being successful in business also involves great networking skills to make new contacts and build relationships with clients. An important part of our programme involves language for networking and socialising for formal and less formal occasions.

We give you the opportunity to take lessons in venues all around Istanbul offering company group lessons as well as focus programmes for specific sectors. Global Business English is also available as a programme for private lessons.

Business English® can contribute to the success of your company by developing your English skills to conduct business in a professional manner.

1 Job Titles and Personal Information
- 1.1 Introducing yourself formally and less formally
- 1.2 Replying to formal and less formal introductions
- 1.3 Describing your job and your responsibilities
2 Describing your company and your products
- 2.1 Describing your company
- 2.2 Describing your products and services
- 2.3 Differences from other competitors
- 2.4 Describing current projects
- 2.5 Talking about the future
3 Writing letters, emails and reports
- 3.1 Making first contact
- 3.2 Formal and informal writing
- 3.3 Finding the right word
- 3.4 Answering e-mails
4 Developing business relationships
- 4.1 Describing advantages
- 4.2 Exploring options
- 4.3 Making proposals
- 4.4 Making requests
- 4.5 Making an appointment
- 4.6 Following up
- 4.1 Making suggestions
  - 4.1.1 Suggesting strongly and gently
  - 4.1.2 Suggesting preference
  - 4.1.3 Suggesting an alternative
  - 4.1.4 Discarding suggestions
  - 4.1.5 Accepting suggestions
- 4.8 Convincing
- 4.1 Invitations
  - 4.1.1 Inviting someone formally and less formally
  - 4.1.2 Accepting / Declining an invitation formally and less formally
  - 4.1.3 Thanking someone for an invitation
- 4.10 Referring to a future relationship
- 4.1 Asking for information
  - 4.1.1 Asking about a company
  - 4.1.2 Asking about a product or service
  - 4.1.3 Asking about price
  - 4.1.4 Asking about delivery time
  - 4.1.5 Asking for payment
- 4.12 Expressing something possible/impossible/improbable
- 4.13 Recommending a person or a firm
5 Telephone skills
- 5.1 Asking for someone on the phone
- 5.2 Answering the phone formally and less formally
- 5.3 Asking for the caller’s information
- 5.4 Asking for the purpose of a call
- 5.5 Explaining someone is not available
- 5.6 Explaining that the line is busy
- 5.7 Asking somebody to hold
- 5.8 Connecting somebody
- 5.9 Wrong number or name
- 5.1 Asking for clarification
  - 5.1.1 Asking for spelling
  - 5.1.2 Asking for repetition
  - 5.1.3 Correcting misunderstandings
- 5.11 Offering to take a message
- 5.12 Leaving a message
- 5.13 Setting a date for the next call
- 5.14 Postponing a call
- 5.15 Thanking someone for calling
- 5.16 Closing a phone conversation
- 5.17 Saying that someone called
6 Presentation skills
- 6.1 The language of presentations
- 6.2 Presentation structure
- 6.3 Linking ideas and sequencing
- 6.4 Using visual aids in presentations
- 6.5 Handling questions after presentations
7 Meetings
- 7.1 Starting a meeting
  - 7.1.1 Introducing yourself
  - 7.1.2 Introducing others
  - 7.1.3 Introducing a summary
  - 7.1.4 Explaining your purpose
- 7.1 Presenting items in order
  - 7.1.1 Presenting the first item
  - 7.1.2 Presenting the next item
  - 7.1.3 Presenting data in order
- 7.1 Keeping a meeting on track
  - 7.1.1 Focusing on the main issue
  - 7.1.2 Coming back to a topic
  - 7.1.3 Postponing an issue
  - 7.1.4 Changing topics
  - 7.1.5 Slowing down a meeting
  - 7.1.6 Moving the meeting forward
- 7.1 Contributing effectively in meetings
  - 7.1.1 Agreeing and disagreeing with opinions(partially,politely,strongly)
  - 7.1.2 Supporting someone
  - 7.1.3 Correcting what’s wrong
  - 7.1.4 Summarising
  - 7.1.5 Listening and note-taking skills
  - 7.1.6 Emphasising a point
  - 7.1.7 Playing down a point
  - 7.1.8 Interrupting(Avoid, allow)(Very politely,politely,strongly,very strongly)
  - 7.1.9 Offering compromise
  - 7.1.10 Repeating in different words
  - 7.1.11 Checking understanding formally and informally
  - 7.1.12 Asking for additional information
  - 7.1.13 Phrases to use when you need time to think
- 7.5 Asking for evidence
- 7.6 Presenting evidence formally
- 7.7 Presenting contrasting data
- 7.8 Thanking people for letting you speak
- 7.9 Thanking people for coming
8 Negotiating
- 8.1 Signalling
- 8.2 Checking understanding
- 8.3 Summarising
- 8.4 Accepting an order
- 8.5 Rejecting an order
- 8.6 Cancelling an order
9 Making small talk and socialising
- 9.1 Welcoming guests(Meet and Greet)
- 9.2 Bringing up a topic
- 9.3 Offering something to eat or drink
- 9.4 Interests and hobbies
- 9.5 Family and friends
- 9.6 Networking
- 9.7 Asking about work
- 9.8 Asking about the future
10 Cross cultural diversity & etiquette: do’s and don’t’s
- 10.1 Greetings in different cultures
- 10.2 Acceptable conversation topics
- 10.3 Gift-giving
- 10.4 Entertaining
- 10.5 Punctuality
- 10.6 Accepting and refusing invitations
11 Interviewing and discussing candidates
- 11.1 Common interview questions
- 11.2 Credential verification questions
- 11.3 Work experience questions
- 11.4 Opinion questions
- 11.5 Behavioral questions
- 11.6 Competency questions
- 11.7 Hypothetical questions
- 11.8 Body language